FAQs

If you need immediate assistance, you can contact our customer service by emailing @outlook.com.

1. How can I change my shipping address?

If your order has not been shipped yet, please contact our customer service immediately to update your shipping address. Once the order is shipped, the address cannot be changed, and cancellations are not possible.

2. How can I modify items in my order?

For unshipped orders, you can contact customer service to adjust the items. After an order has been shipped, modifications or cancellations are no longer allowed.

3. How do I track my order?

Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package, or contact us at @outlook.com for assistance.

4. Who is responsible for customs duties and taxes?

Each country or region has its own customs regulations. Please check with your local customs office for details. In rare cases where import duties or taxes apply, the customer is responsible for paying them.

5. What payment methods are accepted?

We accept a variety of payment options, including:

• PayPal Express

• Visa, Mastercard, American Express, Discover, Diners Club

• Apple Pay, Google Pay, Shop Pay

• Bancontact, IDEAL

6. How is payment security ensured?

We use advanced encryption and secure payment gateways to protect your personal and financial information. Your safety is our top priority.

7. How can I cancel my order?

• Regular items: Orders can be canceled by contacting customer service before shipment. Once shipped, cancellations are not possible.

• Custom products: For personalized items such as custom steering wheels or full-coverage seat covers, once the order is confirmed with customer service, cancellations are not allowed.